This training bundle is for 9-1-1 Telecommunicators. The bundle will feature a monthly continuing education course, a monthly training activity, and a monthly employee recognition activity. Please do not use the activities outside of your PSAP.
Training 9-1-1 Heroes is not a contract training provider with TCOLE, and as such, is unable to report training hours to TCOLE. Agency training coordinators/administrators wishing to submit training from this site for TCOLE hours may find required documents under the course documentation page.
Telecommunicator Training Bundle includes these courses
TDD Refresher 1 - Americans with Disabilities Act
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TDD Refresher 2: Technologies Used by Persons who are Deaf or Hard of Hearing
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Domestic Violence
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Animal Calls
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Mass Casaulty Incidents
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Missing Children
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