Learning Objectives

Upon completion of this training, the student will be able to:

  • The student will be able to define active assailant.

  • The student will be able to relate the history of active assailant incidents.

  • The student will be able to list possible reasons for the increase in active assailant incidents.

  • The student will be able to identify the origin of active assailants.

  • The student will be able to list the characteristics of an active assailant.

  • The student will be able to describe the Telecommunicator’s responsibility in an active assailant incident.

  • The student will be able to demonstrate the questions asked and instructions given to callers.

  • The student will be able to determine the appropriate questions and instructions for callers after listening to 9-1-1 calls related to active assailant incidents.

Course Content

  • 1

    Course Documentation

    • Online Course Acknowledgement

    • Expectations for Online Students

    • Learning Objectives

    • Audio/Videos

    • Active Assailant Worksheet

  • 2

    Introduction

    • Active Assailant Introduction.pdf

    • Video Transcript: Active Assailant Defined

    • Video: Active Assailant Defined

    • Video Transcript: Breaking News - Mass Stabbing

    • Video: Breaking News - Mass Stabbing

    • Knowledge Checkpoint

  • 3

    Definitions and Recent Statistics

    • Active Assailant Definitions and Recent Statistics

    • Video Transcript: 221 People Killed in Active Shooter Incidents from 2016-2017 FBI Report Says

    • Video: 221 people killed in active shooter incidents from 2016-2017 FBI Report Says

    • Resource: Active Shooter Incidents in the US 2016-2017 (FBI Report)

    • Knowledge Checkpoint

  • 4

    History and Increase in Incidents

    • Active Assailant History and Increase.pdf

    • Video Transcript: A History of Violence Mass Shootings in America

    • Video: A History of Violence: Mass Shootings in America

    • Knowledge Checkpoint

  • 5

    Mentality and Characteristics

    • Active Assailant Mentality and Characteristics.pdf

    • Video Transcript: Inside the Mind of a Mass Killer

    • Video: Inside the Mind of a Mass Killer

    • Knowledge Checkpoint

  • 6

    Warning Signs

    • Active Assailant Warning Signs.pdf

    • Video Transcript: Elliot Rodger Retribution

    • Video: Elliot Rodgers Retribution

    • Resource: Manifesto of Elliot Rodger

    • Resource: Pre-Attack Behaviors of Active Shooters in the US 2000-2013 (FBI Report)

    • Knowledge Checkpoint

  • 7

    Five Phases

    • Five Phases

    • Video Transcript: Jared Loughner

    • Video: Jared Loughner

    • Resource: Jared Loughner Shooting Timeline

    • Resource - James Holmes Notebook

    • James Holmes Notebook

    • Knowledge Checkpoint

  • 8

    Questions for Callers

    • Questions for Callers

    • Audio Transcript: Trolley Square 911 Call

    • Audio: Trolley Square 911 Call

    • Question: Trolley Square 911 Call

    • Video Transcript: Omar Thornton's 911 Call

    • Video: Omar Thornton's 911 Call

    • Resource: Active Assailant Call Guide

    • Active Assailant Scenario - Call 1

    • Active Assailant Scenario - Call 2

    • Knowledge Checkpoint

  • 9

    Instructions for Callers

    • Instructions for Callers

    • Audio Transcript: Trolley Square Call #2

    • Video: Trolley Square Call #2

    • Questions: Trolley Square Call #2

    • Video Transcript: What Should You do if There's an Active Shooter

    • Video: What should you do if there is an active shooter

    • Knowledge Checkpoint

  • 10

    TC Responsibilities

    • Telecommunicator Responsibilities

    • Video: Inside James Holmes Apartment - No Audio

    • Video Transcript: Teenager's Plot to Kill Family, Bomb School Foiled

    • Video: Teenager's Plot to Kill Family, Bomb School Foiled

    • What steps has your PSAP taken to prepare you for an active assailant incident?

    • Knowledge Checkpoint

  • 11

    On the Radio

    • On the Radio

    • Audio: North Hollywood Bank Robbery Radio Traffic Excerpt

    • Video: Aurora Theater Radio Traffic Excerpt

    • Video: Route 91 Harvest Festival Radio Traffic Excerpt

    • Dispatch This

    • Knowledge Checkpoint

  • 12

    Incidents at Public Safety Facilities

    • Incidents at Public Safety Facilities

    • Video Transcript: Latah County Inicident

    • Video: Latah County Incident

    • Audio Transcript: Latah County Incident

    • Audio: Latah County Incident

    • Video Transcript: McKinney Inicident

    • Video: McKinney PD Shooting

    • News Article: McKinney Incident

    • Video: Detroit PD Shooting (No Audio)

    • Knowledge Checkpoint

  • 13

    The Impact

    • Active Assailant Impact.pdf

    • Video Transcript: Dispatcher Who Took Terrifying Call Pushes for Change

    • Dispatcher Who Took Terrifying Call Pushes for Change

    • Example: Employee Assistance Program Brochure

    • What does your PSAP have in place for Telecommunicators who deal with critical incidents?

    • Knowledge Checkpoint

  • 14

    Conclusion

    • Active Assailant Conclusion.pdf

    • Video Transcript - Unsung Heroes

    • Dispatchers Unsung Heroes of Madison Township School Shooting

    • Active Assailant Resources

    • Thank You!

  • 15

    Course Final Exam

    • Final Exam

  • 16

    Course Evaluation

    • Course Evaluation

Course Reviews

5 star rating

Great Course

Brittney Tames

This course was very easy to navigate and complete. Knowledge checkpoints and final exam are directly from the material covered.

This course was very easy to navigate and complete. Knowledge checkpoints and final exam are directly from the material covered.

Read Less
5 star rating

Amazing!

Naomi Romero

Everything was discussed in detail. Great videos! Amazing topic. Thank you!

Everything was discussed in detail. Great videos! Amazing topic. Thank you!

Read Less