2018 Monthly Recognition Activities

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Recognizing from Within

Tools to use in the PSAP to ensure Telecommunicators are recognized.

Recognition Activities for 9-1-1 PSAPs

The job of a 9-1-1 Telecommunicator too many times is considered "thankless." Telecommunicators should recognize from within, this means they recognize each other for a job well done!


Recognition Activity Preview

  • Candy Grams

January Recognition Activity

  • Recognition Certificates (Fillable when Downloaded)
  • Please share how this activity helped in your PSAP.

February Recognition Activity

  • Kudos Notes
  • Please Share how this activity helped in your PSAP.

March Recognition Activity

  • A Few of My Favorite Things
  • Please share how this activity helped in your PSAP.

April Recognition Activity

  • PSAP Engagement Activities
  • Share something fun your PSAP has done to encourage involvement and recognition.

May Recognition Activity

  • Recognition Survey
  • What barriers do you have making employee recognition in your PSAP difficult?

June Recognition Activity

  • Getting to Know Us
  • After trying this activity, leave feedback.

July Recognition Activity

  • Police, Fire, & EMS Movie Trivia
  • Suggestions for Prizes
  • What is your favorite Police, Fire, or EMS movie?

August Recognition Activity

  • Show Your Thanks
  • Share how your PSAP used this activity.

September Recognition Activity

  • 9-1-1 Incentive Bucks
  • What types of things will you use incentive bucks for?

October Recognition Activity

  • Police Calltype Bingo
  • What types of prizes would you give to bingo winners?

November Recognition Activity

  • Employee Spotlight

December Recognition Activity

  • Weekly Words

January 2019 Recognition Activity

  • Out with the Old In with the New

February 2019 Recognition Activity

  • You've Earned It Coupons

March 2019 Recognition Activity

  • NPSTW Activities

April 2019 Recognition Activity

  • PSAP Engagement Questions

May 2019 Recognition Activity

  • I Have An Idea

June 2019 Recognition Activity

  • Return Bingo

July 2019 Recognition Activity

  • If You Could Only

August 2019 Recognition Activity

  • Agency Trivia

September 2019 Recognition Activity

  • What I Learned Today

October 2019 Recognition Activity

  • Taking Care of Others Starts with Taking Care of You

November 2019 Recognition Activity

  • Headset Heroes

December 2019 Recognition Activity

  • 2020 Resolutions

January 2020 Recognition Activity

  • Hide and Win

About Your Instructor

Tina Chaffin

Tina Chaffin

9-1-1 Training Specialist

I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.

I currently hold the following certifications: 

  • Texas Commission on Law Enforcement Advanced Instructor
  • Texas Department of Public Safety Associate and TLETS Instructor
  • National Center for Missing and Exploited Children Instructor

I have been providing continuing education training modules for Telecommunicators for over 5 years.  



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