Implicit Bias
Implicit bias is an unconscious bias against a person or a group of people. All callers must be treated equally.
Upon completion of this training, the student will be able to:
The student will be able to define and explain implicit bias.
The student will be able to list types of implicit bias.
The student will be able to recognize situations involving implicit bias.
The student will be able to explain different types of microaggression.
The student will be able to list the effects of implicit bias.
The student will be able to discuss ways to control implicit bias.
Course Information
Learning Objectives
Implicit Bias Worksheet
Introduction
Video: Introduction to Unconscious Bias
Knowledge Checkpoint
About Implicit Bias
Video: Unconscious Bias Test
Knowledge Checkpoint
Types of Implicit Bias
Video: Conformity Bias
Video: Beauty Bias
Knowledge Checkpoint
Microaggressions
Video: What are Microagressions?
Knowledge Checkpoint
Implicit Bias in the PSAP
George Zimmerman Audio
9-1-1 Call: George Zimmerman
Knowledge Checkpoint