Telecommunicators are held to the standards listed in the Americans with Disabilities Act. Many know they must have TDD training, but don’t know the reasoning behind the course. This course will shed light on the requirements set forth in the Americans with Disabilities Act.
I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 5 years.