TDD Refresher - Americans with Disabilities Act

TDD Refresher - Americans with Disabilities Act

Course Goal

To familiarize the student with the content and structure of the Americans with Disabilities Act.

Introduction

Telecommunicators are held to the standards listed in the Americans with Disabilities Act. Many know they must have TDD training, but don’t know the reasoning behind the course. This course will shed light on the requirements set forth in the Americans with Disabilities Act.

Curriculum

Course Documentation

  • Online Course Acknowledgement
  • Expectations for Online Students
  • Learning Objectives
  • Course Operation

TDD Refresher - Module 1

06:42

  • TDD Refresher - Module 1
  • Americans with Disabilities Act
  • Knowledge Checkpoint

TDD Refresher - Module 2

01:33

  • TDD Refresher - Module 2
  • What Are Disabilities
  • Knowledge Checkpoint

TDD Refresher - Module 3

13:17

  • TDD Refresher - Module 3
  • Title I - Reasonable Accommodations
  • Knowledge Checkpoint

TDD Refresher - Module 4

02:51

  • TDD Refresher - Module 4
  • Text to 9-1-1
  • Knowledge Checkpoint

TDD Refresher - Module 5

05:38

  • TDD Refresher - Module 5.pdf
  • ADA Accessible Playground Guidelines
  • Knowledge Checkpoint

TDD Refresher - Module 6

03:59

  • TDD Refresher - Module 6.pdf
  • Relay Texas
  • Knowledge Checkpoint

TDD Refresher - Module 7

02:20

  • TDD Refresher - The ADA Module 7.pdf
  • San Jose Diner Closing Its Doors After ADA Lawsuit
  • Knowledge Checkpoint

TDD Refresher - Module 8

01:39

  • TDD Refresher - The ADA Module 8.pdf
  • Fight for 911 texting continues in Valley
  • TDD Refresher - The ADA Worksheet

Course Exam

  • Final Exam

Course Evaluation

  • Course Evaluation

About Your Instructor

Tina Chaffin

Tina Chaffin

9-1-1 Training Specialist

I have over 20 years experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.

I currently hold the following certifications: 

  • NENA ENP
  • APCO RPL
  • Texas Commission on Law Enforcement Advanced Instructor
  • Texas Department of Public Safety Associate and TLETS Instructor
  • National Center for Missing and Exploited Children Instructor


I have been providing continuing education training modules for Telecommunicators for over 3 years.  

tina@training911heroes.com

Learning Objectives

Discuss important facts related to the signing of the ADA.

Summarize the five titles of the ADA.

Identify individuals covered by the ADA.

List requirements of Title I - Title V.

Discuss liability associated with the ADA.

Relate the importance of Text-to-911 are realted to the ADA.