These training activities are meant to encourage the Telecommunicator to "get back to the basics." By participating in continuing education Telecommunicators will lessen their liability.
I have over 20 years experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 3 years.