Robertson County Sheriff's Office (Franklin)

$25

June 15, 2021

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration.

Robertson County Sheriff's Office (Franklin)

$25

June 15-16, 2021

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide.

Van Alstyne PD

$25

June 21, 2021

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration.

Van Alstyne PD

$25

June 21-22, 2021

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide.

Van Alstyne PD

$50

June 21-23, 2021

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide.

Van Alstyne PD

$25

June 24, 2021

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration.

Deep East Texas COG (Location TBD)

Free

July 7, 2021

TCs receive a variety of calls considered "routine." This can lead to complacency. TCs must be prepared for any call to become dangerous in the "blink of an eye." Recognizing areas of complacency is key in ensuring responder safety. This is a hard topic, but unfortunately necessary.

West Central Texas COG (Abilene)

Free

July 12, 2021

Suicidal callers are desperate and don’t know where to turn. When they call 9-1-1 it is imperative that the 9-1-1 Telecommunicator is able to build rapport with the caller and gain valuable information for the responders to get the caller the help they need. This course will cover risk factors and warning signs for suicide, the importance of building rapport with a suicidal caller, and processing calls from suicidal persons and persons finding a completed suicide. The course will also discuss potential hazards to responders in suicidal calls.

Permian Basin RPC (Midland)

Free

July 15, 2021

TCs receive a variety of calls considered "routine." This can lead to complacency. TCs must be prepared for any call to become dangerous in the "blink of an eye." Recognizing areas of complacency is key in ensuring responder safety. This is a hard topic, but unfortunately necessary.

Central Texas COG (Belton)

Free

July 19-21, 2021

This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers. Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills, and tips for their toolbox.

Central Texas COG (Belton)

Free

August 4, 2021

Mass shootings attacks are becoming all too common. Agencies big and small have had active assailant incidents. While no amount of training could genuinely prepare a Telecommunicator for the overwhelming events of an actual active assailant incident, this training will help the Telecommunicator understand the importance of moving through each call, gathering pertinent information, and recognizing hazards for responders, callers, and bystanders.

West Central Texas COG (Abilene)

Free

September 14, 2021

Mass shootings attacks are becoming all too common. Agencies big and small have had active assailant incidents. While no amount of training could genuinely prepare a Telecommunicator for the overwhelming events of an actual active assailant incident, this training will help the Telecommunicator understand the importance of moving through each call, gathering pertinent information, and recognizing hazards for responders, callers, and bystanders.

Texoma COG (Sherman)

Free

October 5, 2021

Understanding mental illness is the first step in successfully processing a call regarding a person with mental illness. This course will explain basic types of mental illness, describe the warning signs of each, and determine questions and instructions for callers with mental illness.

Texoma COG (Sherman)

Free

October 6, 2021

Understanding mental illness is the first step in successfully processing a call regarding a person with mental illness. This course will explain basic types of mental illness, describe the warning signs of each, and determine questions and instructions for callers with mental illness.

West Central Texas COG (Abilene)

Free

November 2, 2021

TCs receive a variety of calls considered "routine." This can lead to complacency. TCs must be prepared for any call to become dangerous in the "blink of an eye." Recognizing areas of complacency is key in ensuring responder safety. This is a hard topic, but unfortunately necessary.