Bullying in the ECC
The toxic environment caused by bullying in the ECC will result in losing good employees and could lower the quality of serivces provided.
Upon completion of this training, the student will be able to:
Define bullying.
Explain the workplace bullying continuum.
Differentiate the eight different types of bullies in the ECC.
Explain bullying behaviors found in the ECC.
List the types of bullying perpetrated by a supervisor.
Discuss the steps to creating an anti-bullying policy.
Course Information
Bullying in the ECC Learning Objectives
Bullying in the ECC Worksheet
Introduction
Knowledge Checkpoint
Workplace Bullying Continuum
Label the Workplace Bullying Continuum
Knowledge Checkpoint
Types of Bullies
Types of Bullies
Knowledge Checkpoint
Bullying Behaviors
Bullying Scenario Quiz
Knowledge Checkpoint
Supervisors as Bullies
Bullying Self-Assessment Manager Version (created by mediapartners.com)
Knowledge Checkpoint