36
Online Course Acknowledgement
Course Operation
Learning Objectives
Worksheet: TTY Refresher: ADA Requirements
DOJ Document
Video: Before TTYs
Retention Rewind
ADA Coverage of Telephone Emergency Services
Activity: ADA Coverage
Retention Rewind
TTYs and Relay Services
Video: Relay Service
Retention Rewind
Direct and Equal TTY Access
Activity: Direct and Equal Access
Retention Rewind
TTY Equipment Requirements
Activity: Is a TTY Required?
Retention Rewind
Switching Between Voice and TTY Modes
Activity: HCO and VCO
Retention Rewind
Recognizing TTY Calls
Activity: Recognizing TTY Calls
Retention Rewind
TTY Training
Task: Training Reminder
Retention Rewind
TTY Testing
Resource: TTY Hands-On Training Checklist
Retention Rewind
Conclusion
Retention Rewind
Course Discussion
Final Exam
Course Evaluation
