Announcements
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Training 9-1-1 Heroes online courses are approved by Massachusetts 911!
Massachusetts 911 has approved a number of the training courses in the Telecommunicator Training Bundle, and is in the process of approving the remaining courses!
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Monthly Training Tidbits
You could win a $25 Gift Card!
Follow Training 9-1-1 on Facebook and watch the monthly Training Tidbits video! Commenting, sharing the video, and taking the quiz, all count as an entry into the monthly gift card drawing!
All Products
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$20.00 / yearTelecommunicator Training Bundle
Online Training for 9-1-1 Telecommunicators
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$5.00Training and Recognition Activity Bundle
One-time Payment
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Free9-1-1 Worksheets
Extra activities which can be used in training, incentives, or just for fun.
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FreeTraining Tidbits
2-3 Minute Training Videos with a Quiz Video and Quiz available for download for in-house use.
(2) 5.0 average rating -
$10.00Active Assailant for TCs
Full Narrated-Course
(2) 5.0 average rating -
FreeSuicidal Callers
2-Hour Continuing Education
(20) 4.9 average rating
Training 9-1-1 Heroes Newsletter
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Training 9-1-1 Heroes Testimonials
“The site is extremely user friendly and easy to navigate through. Every class I’ve taken has been extremely informative and I like the little quiz between chapters.”
Elisha Magar
“This site has been a Godsend for my agency. The bundles are extremely affordable and the classes are informative. The site is easy to navigate. Training is so important for dispatchers, and there is not a lot out there that is geared specifically for dispatch so I am grateful for a training site that is made by a dispatcher for dispatchers. ”
Christine Trogden
“I have taken Tina's classes in person and on line for the last 10 years. Being able to save the cost of travel, hotels, over time, etc., is a huge benefit for our small agency. Receiving training that you can actually apply, given by someone who is still doing this job, is amazing. ”
April Culley