This course is a full, narrated course. Students will receive a certificate upon completion of the course. Students have the ability to stop and start the course as necessary. This course will take students 6-8 hours to complete.

This course will discuss suicide terminology, statistics, warning signs, and the processing of calls involving suicide.

Recognition Ideas for the PSAP.

This course will familiarize the student with the content and structure of the Americans with Disabilities Act.

Downloadable monthly training activities. These activities reinforce basic Telecommunicator skills.