This course is a full, narrated course. Students will receive a certificate upon completion of the course. Students have the ability to stop and start the course as necessary. This course will take students 6-8 hours to complete.

This course will discuss suicide terminology, statistics, warning signs, and the processing of calls involving suicide.

This course will cover the laws passed in the 86th Texas Legislative Session. This course will ensure Telecommunicators are familiar with new laws, changes to existing laws, and certain bills which did not become laws.

Recognition Ideas for the PSAP.

This course will familiarize the student with the content and structure of the Americans with Disabilities Act.