Announcements
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Training 9-1-1 Heroes Course Credit
Massachusett 9-1-1
Massachusetts 911 has approved a number of the training courses in the Telecommunicator Training Bundle, and is in the process of approving the remaining courses!
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Training 9-1-1 Heroes Course Credit
New Jersey OETS
The New Jersey OETS has approved the current training courses in the Telecommunicator Training Bundle. As new classes are created, they will be submitted for credit.
All Products
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$20.00Telecommunicator Training Bundle
Online Training for 9-1-1 Telecommunicators
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FreeTraining and Recognition Activity Bundle
Activities only, no courses. **Do not buy if you purchase the bundle, these are included with the Training Bundle.** Please do not post these activities to another website or Facebook group. Refer requests for documents to Training 911 Heroes.
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Free9-1-1 Worksheets
Extra activities which can be used in training, incentives, or just for fun.
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FreeTraining Tidbits
2-3 Minute Training Videos with a Quiz Video and Quiz available for download for in-house use.
(2) 5.0 average rating -
FreeOnline Quizzes
Online Quizzes for Trainees
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$10.00Active Assailant for TCs
Full Narrated-Course
(2) 5.0 average rating
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Training 9-1-1 Heroes Testimonials
“The site is extremely user friendly and easy to navigate through. Every class I’ve taken has been extremely informative and I like the little quiz between chapters.”
Elisha Magar
“This site has been a Godsend for my agency. The bundles are extremely affordable and the classes are informative. The site is easy to navigate. Training is so important for dispatchers, and there is not a lot out there that is geared specifically for dispatch so I am grateful for a training site that is made by a dispatcher for dispatchers. ”
Christine Trogden
“I have taken Tina's classes in person and on line for the last 10 years. Being able to save the cost of travel, hotels, over time, etc., is a huge benefit for our small agency. Receiving training that you can actually apply, given by someone who is still doing this job, is amazing. ”
April Culley