This course is a full, narrated course. Students will receive a certificate upon completion of the course. Students have the ability to stop and start the course as necessary. This course will take students 6-8 hours to complete.

Recognition Ideas for the PSAP.

This course will prepare Telecommunicators to recognize calls related to hate crime.

This course will discuss suicide terminology, statistics, warning signs, and the processing of calls involving suicide.

Downloadable monthly training activities. These activities reinforce basic Telecommunicator skills.