Recognition from Within

Recognition from Within

Ideas to boost morale in the PSAP.

Learn how to start a PSAP Recognition Committee.

The job of a 9-1-1 Telecommunicator too many times is considered "thankless." Telecommunicators should recognize from within, this means they recognize each other for a job well done!

About Your Instructor

Tina L.  Chaffin

Tina L. Chaffin

9-1-1 Training Specialist

I have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.

I am passionate about training and public education. 

I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.


Starting a Recognition Team

What should be recognized?

No-cost/Low-cost Recognition

PSAP Morale Boosters

Funding a Recognition Program

Recognition Resources