Recognition from Within

Recognition from Within

Ideas to boost morale in the PSAP.

Learn how to start a PSAP Recognition Committee.

The job of a 9-1-1 Telecommunicator too many times is considered "thankless." Telecommunicators should recognize from within, this means they recognize each other for a job well done!

About Your Instructor

Tina Chaffin

Tina Chaffin

9-1-1 Training Specialist

I have over 20 years experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.

I currently hold the following certifications: 

  • NENA ENP
  • APCO RPL
  • Texas Commission on Law Enforcement Advanced Instructor
  • Texas Department of Public Safety Associate and TLETS Instructor
  • National Center for Missing and Exploited Children Instructor


I have been providing continuing education training modules for Telecommunicators for over 3 years.  

tina@training911heroes.com

Focus

Starting a Recognition Team

What should be recognized?

No-cost/Low-cost Recognition

PSAP Morale Boosters

Funding a Recognition Program

Recognition Resources