The job of a 9-1-1 Telecommunicator too many times is considered "thankless." Telecommunicators should recognize from within, this means they recognize each other for a job well done!
I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 5 years.