This course is a full, narrated course. Students will receive a certificate upon completion of the course. Students have the ability to stop and start the course as necessary. This course will take students 6-8 hours to complete.

This course will discuss suicide terminology, statistics, warning signs, and the processing of calls involving suicide.

This course will discuss thunderstorms and the accompanying threats. The course will cover tornadoes, damaging winds, flash floods, lightning, and hail. Students will be familiarized with basic instructions for callers during a thunderstorm.

This course will discuss four common forms of mental illness, statistics related to mental illness, the warning signs, and taking calls about and from a person with mental illness.

This course will familiarize the student with the content and structure of the Americans with Disabilities Act.