This course will familiarize the student with technologies used by persons who are deaf or hard of hearing.

Recognition Ideas for the PSAP.

Free activities which can be used in training, for incentives, or just for fun.

Downloadable monthly training activities. These activities reinforce basic Telecommunicator skills.

Downloadable monthly recognition activities. PDF files must be downloaded to your computer to use the fill-able fields.

This course will cover the laws passed in the 86th Texas Legislative Session. This course will ensure Telecommunicators are familiar with new laws, changes to existing laws, and certain bills which did not become laws.