This course will familiarize the student with technologies used by persons who are deaf or hard of hearing.
Downloadable monthly training activities. These activities reinforce basic Telecommunicator skills.
Downloadable monthly recognition activities. PDF files must be downloaded to your computer to use the fill-able fields.
Free activities which can be used in training, for incentives, or just for fun.
This course will discuss the important role of a TC when a child goes missing. The course will discuss types of missing children, laws regarding missing children, processing calls, making entries, and issuing AMBER alerts for missing children.
This course will discuss four common forms of mental illness, statistics related to mental illness, the warning signs, and taking calls about and from a person with mental illness.