Sexual Assault

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Sexual Assault

Course Goal

To familiarize the student with terminology and statistics realted to sexual assault calls. To review questions and instructions for callers reporting a sexual assault.

Survivors of sexual assault will call 9-1-1 to make a report. They will experience a range of emotions, and it is critical Telecommunicators do not revictimize the caller in any way.



Sexual assault occurs every 98 seconds in the US. Telecommunicators are likely to get a call from a sexual assault survivor. Telecommunicators should give instructions to keep the caller safe, but also preserve the crime scene.


Course Documentation

  • Online Course Acknowledgement
  • Expectations for Online Students
  • Learning Objectives
  • Sexual Assault Worksheet



  • Sexual Assault Introduction
  • Dispatcher Tells Rape Victim to Quit Crying
  • What would you have done differently?

Sexual Assault Defined


  • Sexual Assault Defined
  • Date Rape Victim Speaks
  • Knowledge Checkpoint

Sexual Assault Statistics


  • Sexual Assault Statistics
  • You Should Know these 5 Rape Statistics
  • Knowledge Checkpoint

Sexual Assault Effects on the Survivor


  • Sexual Assault Effects on Survivor
  • Neurobiology of Trauma and Sexual Assault - Key Points for Investigators - Jim Hopper Ph.D
  • Knowledge Checkpoint

Processing Sexual Assault Calls


  • Processing Sexual Assault Calls.pdf
  • Kimberly Corbans 911 Call
  • Knowledge Check

Sexual Assault Instructions for Callers


  • Sexual Assault Instructions for Callers.pdf
  • What Happens When You Get a Rape Kit Exam
  • Knowledge Checkpoint



  • Conclusion.pdf
  • Race Against Time: Secret 911 Call
  • Knowledge Checkpoint

Course Final Exam

  • Sexual Assault Final

Course Evaluation

  • Course Evaluation

About Your Instructor

Tina L.  Chaffin

Tina L. Chaffin

9-1-1 Training Specialist

I have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.

I am passionate about training and public education. 

I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.

Learning Objectives

Define terms realted to sexual assault.

Recite statistics related to sexual assault.

Recognize effects of sexual assault on the survivor.

List questions to ask callers reporting sexual assault.

Explain instructions given to callers reporting sexual assault.

List resources for sexual assault survivors.