Free

TDD Refresher 2: Technologies Used by Persons who are Deaf or Hard of Hearing

This course will familiarize the student with technologies used by persons who are deaf or hard of hearing.

Monthly Training Activities - Included with Telecommunicator Training Bundle

Downloadable monthly training activities. These activities reinforce basic Telecommunicator skills.

Monthly Recognition Activities - Included with Telecommunicator Training Bundle

Downloadable monthly recognition activities. PDF files must be downloaded to your computer to use the fill-able fields.

Free

9-1-1 Worksheets

Free activities which can be used in training, for incentives, or just for fun.

Animal Calls

This course will discuss the calls regarding animals. The topics will include barking dogs, animal abuse and cruelty, exotic animals, loose animals, animal attacks, and diseases carried by animals.

Mass Casaulty Incidents

This course will discuss the implications of a mass casualty incident, cover basic terminology, and types of mass casualty incidents. The course will discuss incident command, processing calls, and the hazards of a mass casualty incident.