Training 9-1-1 Heroes online courses are approved by Massachusetts 911!
Massachusetts 911 has approved a number of the training courses in the Telecommunicator Training Bundle, and is in the process of approving the remaining courses!
Monthly Training Tidbits
You could win a $25 Gift Card!
Follow Training 9-1-1 on Facebook and watch the monthly Training Tidbits video! Commenting, sharing the video, and taking the quiz, all count as an entry into the monthly gift card drawing!
$20.00 / year
Telecommunicator Training Bundle
Online Training for 9-1-1 Telecommunicators
Training and Recognition Activity Bundle
Extra activities which can be used in training, incentives, or just for fun.
2-3 Minute Training Videos with a Quiz Video and Quiz available for download for in-house use.
Active Assailant for TCs
Full Narrated-Course(2) 5.0 average rating
2-Hour Continuing Education(20) 4.9 average rating
“The site is extremely user friendly and easy to navigate through. Every class I’ve taken has been extremely informative and I like the little quiz between chapters.”Elisha Magar
“This site has been a Godsend for my agency. The bundles are extremely affordable and the classes are informative. The site is easy to navigate. Training is so important for dispatchers, and there is not a lot out there that is geared specifically for dispatch so I am grateful for a training site that is made by a dispatcher for dispatchers. ”Christine Trogden
“I have taken Tina's classes in person and on line for the last 10 years. Being able to save the cost of travel, hotels, over time, etc., is a huge benefit for our small agency. Receiving training that you can actually apply, given by someone who is still doing this job, is amazing. ”April Culley