Free

TDD Refresher 2: Technologies Used by Persons who are Deaf or Hard of Hearing

This course will familiarize the student with technologies used by persons who are deaf or hard of hearing.

Free

Recognition from Within

Recognition Ideas for the PSAP.

Free

9-1-1 Worksheets

Free activities which can be used in training, for incentives, or just for fun.

Monthly Training Activities - Included with Telecommunicator Training Bundle

Downloadable monthly training activities. These activities reinforce basic Telecommunicator skills.

Monthly Recognition Activities - Included with Telecommunicator Training Bundle

Downloadable monthly recognition activities. PDF files must be downloaded to your computer to use the fill-able fields.

Free

2019 Legislative Update for Texas TCs, Equivalent to TCOLE#3150

This course will cover the laws passed in the 86th Texas Legislative Session. This course will ensure Telecommunicators are familiar with new laws, changes to existing laws, and certain bills which did not become laws.