The content found on Training 9-1-1 Heroes is for individual use only. Course material, unless otherwise stated, may not be photocopied, and should not be posted to another website.  

Students with free accounts will be unenrolled after 12-months of no activity.

Training 9-1-1 Heroes is not a contract training provider with TCOLE, and as such, is unable to report training hours. Agency training coordinators/administrators wishing to submit training from this site for TCOLE hours may contact for course documentation. Available documentation includes: Lesson Plan, Learning Objectives, Test Answer Key, and Instructor Bio.

If course content conflicts with agency policy, always follow agency policy. Training 9-1-1 Heroes content is not meant to override an agency's policies and procedures. If you are unsure of an agency policy or procedure related to course content, ask your supervisor. Answers on training activity answer keys are subjective, and should be adjusted to meet your agency's procedures.