Marty stayed on the line with a suicidal caller, building rapport to get the caller help! Read the story here! 
There was no way to name just one hero during the protests. The dispatchers working these incidents did an amazing job!
Justin & Renee worked together to save a child's life! Read the story here!
Olivia calmly gave CPR instructions to a mom, helping to save a 16-year old.
Read the story here!
Valencia and coworkers used personal funds to help a resident in need.
Read the story here!

Tasharnda helped to stop an accident victim, attempting CPR.
Read they story here!
Katie and Heather guided the caller to a safe location. They are credited with helping save a child's life.
Read the story here!
Bailey kept a caller,  with a "run-away" car, calm until help arrived.
Read the story here!
Quantisha provided life-saving measures, and is credited with helping save a life, off-duty!
Read the story here!
Becky jumped to action providing CPR, ultimately saving a woman's life, off-duty!
Read the story here!