Possibly eligible for TCOLE 3891
A water rescue recently made national news when the Telecommunicator scolded the caller for driving into the high water, is rude throughout the call, and ultimately tells the caller to "shut-up." Sadly, the caller died because, despite being on the phone for over 20 minutes, the Telecommunicator never had an exact location for the victim.
Water rescues are low-frequency, high-risk calls for the person involved, bystanders, and responders.
Time is critical in saving a person who is struggling or has been swept away in water.
I have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.
I am passionate about training and public education.
I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.