Learning Objectives

Upon completion of this course, the student will be able to:

  • The student will be able to define words associated with suicide.

  • The student will be able to recite important statistics regarding suicides.

  • The student will be able to list risk factors and warning signs of a suicidal person.

  • The student will be able to describe the caller’s potential emotional state.

  • The student will be able to list ways to effectively handle suicidal callers.

  • The student will be able to process a call from a suicidal person.

  • The student will be able to relate instructions for a person reporting a completed suicide.

Course Content

    1. Course Information

    2. Learning Objectives

    3. Suicidal Callers Worksheet

    1. Introduction

    2. Eros vs Thanatos

    3. Knowledge Checkpoint

    1. Terminology

    2. Suicide Contagion

    3. Knowledge Checkpoint

    1. Statistics

    2. Increasing Suicide Rates

    3. Knowledge Checkpoint

    1. Warning Signs

    2. Warning Signs

    3. Knowledge Checkpoint

    1. Handling Callers

    2. Dispatcher Texts Woman Out of Suicide

    3. Knowledge Checkpoint

About this course

  • Free
  • 28 lessons
  • 0.5 hours of video content

Course Reviews

5 star rating

Thought Provoking and Enlightening

Angela Smith

Amazing, no holds barred course , great information with actual calls that make you listen more intently. Great for someone who is just beginning their career.

Amazing, no holds barred course , great information with actual calls that make you listen more intently. Great for someone who is just beginning their career.

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5 star rating

Suicidal Callers

Devan Williams

It is so hard to find any kind of training on suicidal callers for calltakers/dispatchers. This course covers the basics, including the history, emotional background, and real life application. I have included it in my three week training class. P...

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It is so hard to find any kind of training on suicidal callers for calltakers/dispatchers. This course covers the basics, including the history, emotional background, and real life application. I have included it in my three week training class. Please don't get rid of it! Thanks!

Read Less