Suicidal Callers
Suicidal callers are desperate and don’t know where to turn. Some callers may simply want to talk, while others may be calling to say goodbye.
Upon completion of this course, the student will be able to:
The student will be able to define words associated with suicide.
The student will be able to recite important statistics regarding suicides.
The student will be able to list risk factors and warning signs of a suicidal person.
The student will be able to describe the caller’s potential emotional state.
The student will be able to list ways to effectively handle suicidal callers.
The student will be able to process a call from a suicidal person.
The student will be able to relate instructions for a person reporting a completed suicide.
Course Information
Learning Objectives
Suicidal Callers Worksheet
Introduction
Eros vs Thanatos
Knowledge Checkpoint
Terminology
Suicide Contagion
Knowledge Checkpoint
Statistics
Increasing Suicide Rates
Knowledge Checkpoint
Warning Signs
Warning Signs
Knowledge Checkpoint
Handling Callers
Dispatcher Texts Woman Out of Suicide
Knowledge Checkpoint
Amazing, no holds barred course , great information with actual calls that make you listen more intently. Great for someone who is just beginning their career.
Amazing, no holds barred course , great information with actual calls that make you listen more intently. Great for someone who is just beginning their career.
Read LessIt is so hard to find any kind of training on suicidal callers for calltakers/dispatchers. This course covers the basics, including the history, emotional background, and real life application. I have included it in my three week training class. P...
Read MoreIt is so hard to find any kind of training on suicidal callers for calltakers/dispatchers. This course covers the basics, including the history, emotional background, and real life application. I have included it in my three week training class. Please don't get rid of it! Thanks!
Read Less