Implicit Bias*

Implicit Bias

Implicit bias is an unconscious bias against a person or a group of people. All callers must be treated equally.

Upon completion of this training, the student will be able to:

1. Course Information
2. Learning Objectives
3. Implicit Bias Worksheet
1. Introduction
2. Video: Introduction to Unconscious Bias
3. Video Transcript: Introduction to Unconscious Bias
4. Knowledge Checkpoint
1. About Implicit Bias.pdf
2. Video Transcript: Unconscious Bias Test
3. Video: Unconscious Bias Test
4. Knowledge Checkpoint
1. Types of Implicit Bias.pdf
2. Video: Conformity Bias
3. Video Transcript: Beauty Bias
4. Video: Beauty Bias
5. Knowledge Checkpoint
1. Microaggressions.pdf
2. Video: What are Microagressions?
3. Have you ever witnessed a microagression? If so, please give an example.
4. Knowledge Checkpoint
1. Implicit Bias in the PSAP.pdf
2. 9-1-1 Call Transcript: George Zimmerman
3. 9-1-1 Call: George Zimmerman
4. Knowledge Checkpoint
1. Video: Implicit Bias ?
2. Implicit Bias Article
3. What do you think: Implicit Bias? What about the "apology?"
1. Conclusion.pdf
2. Video: Implicit Bias 101
3. Knowledge Checkpoint
1. Implicit Bias Final Exam
1. Course Evaluation