Excited Delirium

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Excited Delirium

Course Goal

This course will prepare Telecommunicators for calls involving persons with excited delirium.

Persons experiencing excited delirium are a threat to responders, bystanders, and themselves. Telecommunicators must be able to recognize the signs of excited delirium and pass this information on to responders. 



This course will define and explain excited delirium, review the signs and symptoms of excited delirium, discuss the stages of excited delirium, and review the necessary information for taking calls involving persons with excited delirium.


Course Documentation

  • Online Course Acknowledgement
  • Expectations for Online Students
  • Learning Objectives
  • Audio/Videos
  • Excited Delirium Worksheet



  • Introduction.pdf
  • Video Transcript: Police Help Man
  • Police Help Man Suffering from Excited Delirium
  • Knowledge Checkpoint



  • Definitions.pdf
  • Video Transcript: What is Excited Delirium
  • What Is Excited Delirium And What Role Can It Play In Arrest Deaths
  • Knowledge Checkpoint

Signs and Symptoms


  • Signs and Symptoms.pdf
  • Video Transcript: Medical Expert Describes Excited Delirium
  • Medical Expert Explains Excited Delirium Diagnosis
  • Knowledge Checkpoint



  • Stages
  • Video Transcript: Coroner Rules In-Custody Death Excited Delirium
  • Coroners report calls in-custody death excited delirium
  • Knowledge Checkpoint



  • Calls.pdf
  • Excited Delirium
  • Knowledge Checkpoint



  • Conclusion.pdf
  • Video Transcript: Excited Delirium Poses Challenges to Law Enforcement
  • Excited Delirium poses challenges to law enforcment
  • Knowledge Checkpoint

Final Exam

  • Final Exam

Course Evaluation

  • Course Evaluation, Required for TCOLE

About Your Instructor

Tina L.  Chaffin

Tina L. Chaffin

9-1-1 Training Specialist

I have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.

I am passionate about training and public education. 

I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.



Learning Objectives

Define excited delirium.

List possible causes of excited delirium.

Explain the signs and symptoms of excited delirium.

Recognize the stages of excited delirium.

Discuss calltaking techniques for calls related to excited delirium.

List ways to ensure responder safety when dealing with persons with excited delirium.