Persons experiencing excited delirium are a threat to responders, bystanders, and themselves. Telecommunicators must be able to recognize the signs of excited delirium and pass this information on to responders.
This course will define and explain excited delirium, review the signs and symptoms of excited delirium, discuss the stages of excited delirium, and review the necessary information for taking calls involving persons with excited delirium.
I have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.
I am passionate about training and public education.
I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.