Persons experiencing excited delirium are a threat to responders, bystanders, and themselves. Telecommunicators must be able to recognize the signs of excited delirium and pass this information on to responders.
This course will define and explain excited delirium, review the signs and symptoms of excited delirium, discuss the stages of excited delirium, and review the necessary information for taking calls involving persons with excited delirium.
I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 5 years.