Learning Objectives

Upon completion of this training, the student will be able to:

  • Define terms related to cultural awareness.

  • List the four components of culture.

  • Discuss ways to overcome a language barrier.

  • Explain why some cultures fear police.

  • Determine which laws apply to immigrants of different cultures.

  • List techniques to use when dealing with a person from a different culture.

Course Content

  • 1

    Course Documentation

    • Online Course Acknowledgement

    • Expectations for Online Students

    • Cultural Awareness Learning Objectives

    • Cultural Awareness Worksheet
  • 2

    Introduction

    • Introduction

    • Video Transcript: 7 Aspects of Culture

    • Video: 7 Aspects of Culture

    • Knowledge Checkpoint
  • 3

    Definitions

    • Definitions

    • Video: 70 People Reveal Their Country-s Most Popular Stereotypes (No Transcript)

    • Knowledge Checkpoint
  • 4

    Components of Culture

    • Components of Culture

    • Video: Cultural Values (No Transcript)

    • Knowledge Checkpoint
  • 5

    Language Barriers

    • Langauge Barriers

    • Video Transcript: Language Barrier Leads to 9-1-1 Call Delay

    • Video: Language barrier leads to delay in 911 Call

    • Knowledge Checkpoint
  • 6

    Fear of Police

    • Fear of Police

    • Video Transcript: Police Work to Bridge Gap

    • Video: Police work to bridge gap as some afraid to call 911

    • Knowledge Checkpoint
  • 7

    Unfamiliarity with Laws and Public Safety

    • Unfamiliarity with Laws and Public Safety

    • Video Transcript: Oakland PD Admits Wrongly Denying Visas

    • Video: Oakland Police Admit Wrongly Denying Visas to Immigrant Crime Victims

    • Knowledge Checkpoint
  • 8

    Processing Calls

    • Processing Calls

    • Video: 911 call from shooting shows language barrier

    • Knowledge Checkpoint
  • 9

    Conclusion

    • Conclusion

    • Video Transcript: Diversity Training for Officers

    • Video: Diversity Training for Officers

    • Knowledge Checkpoint
  • 10

    Final Exam

    • Cultural Awareness Final Exam
  • 11

    Course Evaluation

    • Course Evaluation