This course will assist Telecommunicators in recognizing the signs of excited delirium.
This course will introduce Telecommunicators to Outlaw Motorcycle Gangs.
This course will give students a basic understanding of implicit bias, and how it affects Telecommunicators.
This course will discuss the statistics and causes of structure fires. The hazards of a structure fire to callers, bystanders, and responders, and the questions to ask when processing a fire alarm or structure fire call.
This course will discuss terminology related to sexual assault, statistics regarding sexual assault, and handling calls from survivors of sexual assault.