Excited Delirium

This course will assist Telecommunicators in recognizing the signs of excited delirium.

Outlaw Motorcycle Gangs

This course will introduce Telecommunicators to Outlaw Motorcycle Gangs.

Implicit Bias

This course will give students a basic understanding of implicit bias, and how it affects Telecommunicators.

Structure Fires

This course will discuss the statistics and causes of structure fires. The hazards of a structure fire to callers, bystanders, and responders, and the questions to ask when processing a fire alarm or structure fire call.

Sexual Assault

This course will discuss terminology related to sexual assault, statistics regarding sexual assault, and handling calls from survivors of sexual assault.

Sovereign Citizens

This course will educate Telecommunicators on Sovereign Citizens and the threat they pose to responders.