What's Inside Training 9-1-1 Heroes
Online courses anytime, anywhere.
Free Courses
No-cost TDD training and these courses: Bullying in the ECC, Mentally Ill Callers, Recognition from within, Spring Weather Emergencies, and Suicidal Callers.
9-1-1 Communities
Chat with other ECPs about 9-1-1, post job openings, share training ideas and resources, read tips and tricks for new ECPs, or buy gifts from a fellow ECP.
ECP Training Bundle
Access to all continuing education courses, training resources, employee recognition resources, and 9-1-1 communities.
Training & Recognition Activities
Access to a variety of printable activities to reinforce basic ECP skills or enhance the morale in your ECC.
Free Content
Helping over 10,000+ students from ECCs around the country.
Training 9-1-1 Heroes helps students stay up-to-date with their knowledge and skills. Here's what they are saying:
Bullying in the ECC
Provided excellent information about bullying in the ECC.
Jennifer Y.
Cultural Awareness
This was very informational. This really put things in perspective.
Sarah D
Liability for ECPs
One of the best classes to date. Important subject matter that drives home the precarious position of ECPs.
Megan R
Suicidal Callers
Very enlightening and gives you the skills to handle each situation to understand the emotional turmoil the caller feels.
Kathy P.
TDD Refresher: The ADA
This was the best online TDD course I've had in years. They discuss all five titles and give information that is understandable and appropriate.
Candace M.
Hi, I'm Tina L. Chaffin.
I created this site for agencies with little to no training budget.
It is crucial that ECPs, new and tenured alike, have access to updated and affordable training. Our responders face a new threat every day. I hope that the training and skills provided by Training 9-1-1 Heroes ensure all responders go home safely. Secondly, I want to recognize ECPs who go above and beyond or give instructions resulting in a life saved or a baby's birth. Lastly, I want to promote ECPs helping ECPs with our 9-1-1 in Need site. Training 9-1-1 Heroes does not collect any funds for ECPs in need.
Texas Basic Licensing Course Study Guide
This study guide has unit reviews, unit activities, unit quizzes, and a final exam practice test. Students can focus on content they are struggling with, complete vocabulary worksheets, or even color to learn! There is a free preview of Chapter 1.1.0 (does require a login). The cost is $5 for 45-day access.
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