Activities Included

New Activity Added Each Month

  • 1

    Basic Skills Activities

    • Cultural Diversity Photo Scavenger Hunt

    • Duty to Act

    • Ethical Dilemmas

    • Empathy Activity

    • Geography Scavenger Hunt

    • NENA 911 Glossary Scavenger Hunt

    • Recognizing Diversity in Public Safety

  • 2

    Call Taking Activities

    • Call Classification Training Activity

    • Call Taking Quiz

    • Descriptions

    • First Line

    • Journalistic Approach and Call Type Activity

    • Liability Terms

    • Listening Exercise

    • Open-Ended Questions

    • Top 3

  • 3

    Critical Incident Activities

    • Terrorist Targets

    • There's No Such Thing as Routine

    • What is a Crisis?

  • 4

    Fire Activities

    • Fire Quiz

    • Fire Call Type Quiz

  • 5

    NCIC Activities

    • Missing Person Entries

    • NCIC Entries

    • Nlets Help Files

  • 6

    New Trainee Activities

    • 5 Minute Brain Dump

    • 911 in the News

    • Getting to Know You

    • Ride-Out Forms

    • SOP Scavenger Hunt

    • Trainer Evaluation Form

    • Who Ya Gonna Call

  • 7

    Radio Activities

    • Brevity and Accuracy

    • Radio Broadcasts

  • 8

    Trainer Activities

    • After-Training Report

    • Training Resource Manual Template