While not all Telecommunicators process structure fire calls, it is important to be familiar with the hazards related to these calls. It is also important to have basic knowledge of questions to ask regarding structure fires.
This course will discuss structure fire statistics, hazards of structure fires, processing calls for fire alarms, and processing calls for structure fires.
I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 5 years.