Stalking incidents can cause fear, terror, and frustration for the victims. Stalking incidents and the stalkers vary in many ways. Telecommunicators must ensure proper questions are asked to completely document stalking incidents.
This course will define stalking, and relay recent stalking statistics. The course will discuss the five different kinds of stalkers. The course will cover stalking behaviors and techniques to use in stalking calls to ensure responder, caller, and bystander safety.
I have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.
I am passionate about training and public education.
I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.