Stalking incidents can cause fear, terror, and frustration for the victims. Stalking incidents and the stalkers vary in many ways. Telecommunicators must ensure proper questions are asked to completely document stalking incidents.
This course will define stalking, and relay recent stalking statistics. The course will discuss the five different kinds of stalkers. The course will cover stalking behaviors and techniques to use in stalking calls to ensure responder, caller, and bystander safety.
I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 5 years.