Stalking

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Stalking

Course Goal

This course will prepare Telecommunicators for calls from persons being stalked.

Stalking incidents can cause fear, terror, and frustration for the victims. Stalking incidents and the stalkers vary in many ways. Telecommunicators must ensure proper questions are asked to completely document stalking incidents. 

Introduction

This course will define stalking, and relay recent stalking statistics. The course will discuss the five different kinds of stalkers. The course will cover stalking behaviors and techniques to use in stalking calls to ensure responder, caller, and bystander safety. 

Curriculum

Course Documentation

  • Online Course Acknowledgement
  • Expectations for Online Students
  • Learning Objectives
  • Audio/Videos
  • Stalking Worksheet

Introduction

05:30

  • Introduction
  • Video Transcript - Connecting the Dots
  • Connecting the Dots
  • Knowledge Checkpoint

Definition and Statistics

01:47

  • Definition.pdf
  • What is the Meaning of Stalking?
  • Knowledge Checkpoint

Types of Stalkers

07:10

  • Types.pdf
  • Video Transcript - Michigan Stalking
  • Michigan Stalking
  • Knowledge Checkpoint

Stalking Behaviors

02:01

  • Behaviors.pdf
  • Video Transcript - Paradise Stalker
  • Woman speaks out from jail accused of stalking man she texted 65000 times
  • Knowledge Checkpoint

Calls

01:39

  • Calls.pdf
  • Sandra Bullock Stalker - 911 Call

Conclusion

03:36

  • Conclusion
  • Video Transcript - Stalker Scenario
  • Stalking
  • Knowledge Checkpoint

Final Exam

  • Stalking - Final Exam

Course Evaluation

  • Course Evaluation, Required for TCOLE

About Your Instructor

Tina Chaffin

Tina Chaffin

9-1-1 Training Specialist

I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.

I currently hold the following certifications: 

  • NENA ENP
  • APCO RPL
  • Texas Commission on Law Enforcement Advanced Instructor
  • Texas Department of Public Safety Associate and TLETS Instructor
  • National Center for Missing and Exploited Children Instructor


I have been providing continuing education training modules for Telecommunicators for over 5 years.  

tina@training911heroes.com

Learning Objectives

Define stalking.

Recite statistics related to stalking.

Differentiate the 5 types of stalkers.

Discuss stalking behaviors.

Relate call taking techniques for stalking calls.

List questions to ensure responder safety.