Hate Crimes
Hate Crimes
Course Goal
This course will discuss types of hate crimes and the processing of hate crime calls.
There are thousands of hate crime incidents reported each year and thousands more which are never reported. Hate crimes can be minor crimes or major crimes involving loss of life. Telecommunicators should be able to recognize a potential hate crime.
There are thousands of hate crime incidents reported each year and thousands more which are never reported. Hate crimes can be minor crimes or major crimes involving loss of life. Telecommunicators should be able to recognize a potential hate crime.
Introduction
This course will discuss the history of hate crimes, define hate crimes, relate statistics related to hate crimes, review recent hate crime, and cover processing calls regarding hate crimes.
This course will discuss the history of hate crimes, define hate crimes, relate statistics related to hate crimes, review recent hate crime, and cover processing calls regarding hate crimes.
Curriculum
Course Documentation
- Online Course Acknowledgement
- Expectations for Online Students
- Learning Objectives
- Audio/Videos
- Hate Crime Worksheet
Introduction
02:31
- Introduction
- Video Transcript: 72 Hours in America Three Hate-Filled Crimes
- 72 Hours in America Three Hate-Filled Crimes
- Knowledge Checkpoint
Definition & History
02:22
- Definition & History
- FBI Cincinnati Hate Crime Investigation
- FBI Cincinnati Hate Crime Investigation
- Knowledge Checkpoint
Statistics
03:59
- Statistics
- Video Transcript: Why is collecting hate crime statistics so difficult?
- Why is collecting hate crime statistics so difficult
- Knowledge Checkpoint
In the News
01:32
- In the News.pdf
- 9-1-1 Audio: Synagogue Attack
- Knowledge Checkpoint
Processing Calls
02:43
- Processing Calls.pdf
- Video Transcript: Operators Shaken By Calls from Inside Tree of Life Synagogue
- 9-1-1 Operators Shaken By Calls From Inside Tree Of Life Synagogue
- Knowledge Checkpoint
Conclusion
01:22
- Conclusion.pdf
- PSA Hate Crime (JOUR175)
- Knowledge Checkpoint
Final Exam
- Final Exam
Course Evaluation
- Course Evaluation
About Your Instructor
Tina L. Chaffin
9-1-1 Training SpecialistI have over 22 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I currently work part-time in a PSAP to retain my skills and industry knowledge.
I am passionate about training and public education.
I currently hold the following certifications NENA ENP, APCO RPL, Texas Commission on Law Enforcement Master Telecommunicator and Advanced Instructor, Texas Department of Public Safety TCIC/TLETS Instructor, and National Center for Missing and Exploited Children Instructor.