There are thousands of hate crime incidents reported each year and thousands more which are never reported. Hate crimes can be minor crimes or major crimes involving loss of life. Telecommunicators should be able to recognize a potential hate crime.
This course will discuss the history of hate crimes, define hate crimes, relate statistics related to hate crimes, review recent hate crime, and cover processing calls regarding hate crimes.
I have over 20 years of experience as a 9-1-1 Telecommunicator/Trainer. I have experience in PSAPs large and small. I am passionate about training and public education.
I currently hold the following certifications:
I have been providing continuing education training modules for Telecommunicators for over 5 years.