Hidden Hazards

As Telecommunicators, we take responder safety seriously, but we tend to get tunnel vision, thinking weapons/intoxication as the typical threat. This course will focus on other hidden hazards to our responders.

Water Rescues

This course will discuss different types of water rescues and the questions and instructions to give callers.

Cultural Awareness

This course will explain human trafficking, differentiate between sex trafficking and labor trafficking. Give the profile of traffickers, the warning signs of a victim of trafficking, and how to process calls from trafficking victims.

Human Trafficking

This course will explain human trafficking, differentiate between sex trafficking and labor trafficking. Give the profile of traffickers, the warning signs of a victim of trafficking, and how to process calls from trafficking victims.

Domestic Violence

This course will discuss using empathy in domestic violence calls. The course will cover the five areas of risk a victim must consider before leaving a domestic violence situation. Students will learn the formula for empathetic listening.

Animal Calls

This course will discuss the calls regarding animals. The topics will include barking dogs, animal abuse and cruelty, exotic animals, loose animals, animal attacks, and diseases carried by animals.